You will guide new CMap clients through a smooth implementation of CMap, performing the role of Onboarding Consultant. You will be responsible for managing all key stages of an Onboarding Project. This will include supporting clients to develop strong business processes and delivering training sessions that maximise the benefits of CMap; whilst also transferring existing data into CMap to set them on a path to improved business performance.
You will be responsible for managing a portfolio of CMap Onboarding Projects and will act as the client’s main point of contact, independently leading key meetings and responding to their queries in a concise and clear manner.
Additionally, you will support our growing consultancy offering by supporting our existing clients to maximise the benefits of CMap. You will be responsible for managing a variety of Consultancy Projects, utilizing your project management expertise and knowledge of CMap to maximise the value our client’s gain from the platform as their business grows and evolves.
You will have a strong eye for detail and an obsession for quality. You will be able to work effectively as part of an engaged, high performing, diverse team, as well as working with senior managers. You will have the proven ability to work under pressure in a fast-paced SME environment.
At CMap, we want your voice to be heard. We encourage input from every member of our team and want to see you thrive in your role. Even if you don't think you meet all the specified requirements, we'd still love to hear from you - we want to find the right role and path for you, and will support your journey with training and development.
You can also expect: