Have you reached the Spreadsheet Breaking Point?

New benchmarking data from Service Performance Insight (SPI) of 373 consulting firms reveals how the cost of poor decisions compound as firms scale, and why growth really stalls in founder-led firms.

In this report, you'll discover:

  • The "Spreadsheet Breaking Point" - when informal tools start to create operational risk
  • The "PSA Tipping Point" - when the cost of poor decisions outweighs the cost of change
  • Why 80% of consulting firms with 31-100 employees have already adopted a PSA
  • The operational patterns of high-performing firms - including lower revenue leakage & stronger margins
  • A practical framework for PSA adoption by maturity stage
“The CMAP team has been fantastic to work with, and pulled out all the stops to ensure implementation went as smoothly as possible.”
Phil Ruelle
Chief Digital Officer
BDO Jersey
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