FAQs


We understand that making decisions about software can feel overwhelming. That's why we've compiled this handy collection of FAQs, to give you all the answers you need and help make your life as easy as possibe.

General

CMap

What is CMap?

How do I get started with CMap?

Can CMap integrate with our existing software systems?

Do I have to use the CMap AEC Edition to use CMap Mail or PIM?

CMap PIM & Mail

What is CMap PIM?

What are the benefits of CMap PIM?

Why is it important to have a document management solution in place like CMap PIM?

How do I sign up to CMap Mail or CMap PIM?

Is CMap PIM a Common Data Environment (CDE)?

What is CMap Mail?

Onboarding & Support

CMap

How would moving to CMap work?

How does onboarding work?

CMap PIM & Mail

How long does it take to install and set-up CMap PIM?

What kind of customer support is available?

Plans & Licenses

CMap

How does your pricing work?

Which CMap plan is right for me?

Can I change my CMap plan later?

How big do we need to be to use CMap?

CMap PIM & Mail

How does your pricing work for CMap PIM?

Can I change my CMap Mail or PIM plan later?

Data & Security

Can I import my existing data into CMap?

Can our data from other systems be migrated into CMap PIM?

How secure is my data?