Park Hood

Situation

Park Hood’s old system made reporting slow, limited visibility, and hindered collaboration. Ryan Hood, IT Manager mentioned “We had a complicated system that did the job, but it was extremely difficult to extract information.”

The main challenges arose from the limitations of the previous software: slow reporting, weak document management, inaccurate resource tracking, and inflexible dashboards. These inefficiencies reduced transparency, made collaboration more difficult, and limited the team’s ability to make timely, data-driven decisions.

The team needed a modern, integrated solution, one that could manage complex projects, connect financials, and deliver reliable data across every level of the business.

Stuart Hood, Director, and Ryan, IT Manager had been looking for a comprehensive project management system…as their previous software required heavy customization and had poor reporting and document management. “We needed accurate resource tracking and dashboards flexible enough for different levels of users.” 

“We needed accurate resource tracking and dashboards flexible enough for different levels of users.” Stuart Hood, Director

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Solution

CMap proved to be the ideal solution to Park Hood’s long-standing challenges. The platform brought together project management, reporting, and financial visibility in one intuitive system, eliminating the complexity and inefficiency of their previous software.

Ryan Hood says “CMap’s setup made us reflect on our processes and improve efficiency.”

With CMap, Park Hood could finally manage projects and resources with confidence. Custom dashboards gave every team member access to the right level of information, while real-time reporting improved accuracy and decision-making. “Our team started using basic functions immediately and gradually adopted dashboards and customized reporting.” said Stuart Hood, Director 

The smooth onboarding process ensured the team saw value quickly, making CMap a system that not only met expectations but helped elevate how the business operates.

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Results

CMap has given Park Hood complete transparency across projects and finances, enabling smarter decisions, improved accountability, and greater efficiency.

“Dashboards feed information to all user levels, making the system intuitive,” said Stuart. “Project managers can forecast financials and prepare invoicing more efficiently, taking pressure off our Finance team.”

“Now we can track a job from lead to live project and see exactly who made changes. Reporting that took two weeks now takes minutes.” - Ryan Hood, IT Manager

Reporting that once took weeks now happens in minutes, and teams across the business have clear visibility of the information that matters most.

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